PROCESS MANAGEMENT
Communication is key
Which communication strategies are appropriate for the objectives? What support do managers need? How and when should those involved in the change process be brought in? How can tensions between those involved be identified early and how should they be dealt with? What is the best way to develop teams that work in a project-oriented, decentralised way?
The success of projects, negotiations and personal development processes is totally dependent on the cooperation of the people involved. Along with clarity over objectives, processes and expertise, another key element for effective cooperation is communication between stakeholders. bjcc. advises and supports decision-makers, managers, project leaders and teams through these processes.
Together with the client we develop a communications strategy that fosters open and constructive dialogue from the start. Different points of view in terms of cultures, values, ways of working and individual communication habits are clarified and can be put to positive use. Differences can be turned to advantages.
Especially in difficult situations and controversial issues, the focus must be steered towards the potential benefits and possible solutions. Constructive communication fosters a spirit of cooperation, impresses negotiating partners and integrates wide-ranging points of view – making it possible to achieve long-term and successful developments.